In this article, we will walk you through the steps to reassign an already submitted or aborted job to another operative on your Onetrace account.
Steps to Reassign Submitted/Aborted Jobs to Operatives
Log into your account at Onetrace.cloud
Select the Projects tab from the options in the left-hand menu.
Select the Project you want to work on.
Choose and open the job you want to reassign. For this example, we are choosing Job 2605.
Click the Reassign button.
Use the Operative drop-down to assign the job to the person of your choice.
Click the Reassign button.
🚨 In order to see the updated job, the operative who has been reassigned the job will have to refresh the Onetrace app on his phone.
By following these steps you will be able to reassign an already submitted or aborted job to another operative within your Onetrace account.
Need more help? Get support from our Onetrace knowledge hub or feel free to message us via live chat; we will be happy to help!