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Add Users and Members

How to add users to your Onetrace team

Michael Hicks avatar
Written by Michael Hicks
Updated over a year ago

Inviting new users to your Onetrace can be done by any Admin user via the Team panel.

Invite a new user

  1. Go to the Team's Tab

  2. Click on Invite Member

  3. Enter the Email of the user you want to invite

  4. Select the Role for the new user

    Roles

    There are two different roles that can be assigned to users on Onetrace:

    • Admin - An Admin has full access to the system and can view and edit any of the information.

    • Member - A member can carry out jobs via the mobile app but will have read-only access to the main system, and can only view the projects which you add them to. A member will also not be able to view any pricing. (This would usually be the role to select for any operatives)

  5. Click Send Invite

    The user will then receive an invitation via email. This will contain a link where they can create a password for their Onetrace account.


Need more help? Get support from our Onetrace knowledge hub or feel free to message us via live chat; we will be happy to help!

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